GENERAL TERMS AND CONDITIONS

[Version 1.0]

Article 1: Definitions

1.1. Baby On Track: the entity utilizing these terms and conditions and all affiliated companies and organizations associated with Baby On Track in any capacity.

1.2. Customer: the other party engaging with Baby On Track by purchasing a product or service.

Article 2. Applicability and Validity

2.1. These general terms and conditions are applicable to all agreements where Baby On Track acts as a contractor.

2.2. Deviations and additions to agreements or these general terms and conditions are binding only if explicitly confirmed in writing by Baby On Track.

2.3. Should one or more provisions in these general terms and conditions become null or partially null at any time, the remaining provisions will remain fully applicable.

Article 3. Individual Courses and Consultation Services

3.1. Baby On Track does not provide refunds for Pre-birth and After-Birth individual courses, courses as a part of the Developmental Activities Programme, or individual consultation services.

3.2. Participation in individual courses and consultation services is contingent upon the advance payment of tuition fees by the customer.

3.3. The course schedule can be accessed on our website at www.babyontrack.nl and may be subject to changes if necessary. Baby On Track reserves the right to modify or cancel individual courses or consultation services. Any changes to the timetable of a course or consultation service do not entitle the customer to a refund but allow them to reschedule for another available date in consultation with the Customer.

3.4. Baby On Track retains the right to make organizational and content changes concerning individual courses and consultation services.

Article 4. Workshops

4.1. Registration for workshops is contingent upon the receipt of a sufficient number of registrations by Baby On Track.

4.2. Participation in workshops is dependent on the advance payment of tuition fees by the customer.

4.3. Baby On Track retains the right to make organizational and content changes related to workshops.

Article 5. Cancellation of Courses and Individual Services

5.1. Cancellation up to 24 hours before the start of individual courses or consultation services is free of charge. In the event of timely cancellation, the payment made is considered as credit, which the customer can use to select the next available date. For the second reservation, the credit is considered utilized regardless of the customer’s attendance.

5.2 In the case of cancellation within 24 hours before the start of individual courses or consultation services, the customer is liable for the full payment.

Article 6. Cancellation of Workshops

6.1. Cancellation up to 2 weeks before the start of workshop is free of charge. In the event of timely cancellation, the payment made is considered as credit, which the customer can use to select the next available date. For the second reservation, the credit is considered utilized regardless of the customer’s attendance.

6.2. If cancelled within 2 weeks before the start of workshop, no refund will be granted. In the event of cancellation during the workshop, no tuition fees will be refunded.

Article 7. Obligations of Baby On Track

7.1. Baby On Track reserves the right to cancel a course, individual consultation service, or workshop without specifying reasons or to refuse customer participation before a course, individual consultation service, or workshop commences. In such cases the Customer is entitled to a refund.

7.2. Baby On Track reserves the right to cancel a course, individual consultation service, or workshop without specifying reasons or to refuse customer participation during a course, individual consultation service, or workshop. In such cases the Customer is entitled to proportional refund of the uncompleted services.

7.3. Baby On Track is under no obligation to repeat workshops or courses for clients who are unable to attend.

Article 8. Price and Payment

8.1. Prices are stated in euros and include taxes, unless otherwise specified.

8.2. Baby On Track retains the right to adjust any prices, with any changes being communicated on the website.

8.3. Baby On Track reserves the right to pass on to the Customer any price increases resulting from cost-determining factors that arise after the agreement was made.

Article 9. Force Majeure

9.1. Force majeure refers to any circumstance beyond Baby On Track’s immediate control or any unforeseeable circumstance temporarily or permanently preventing Baby On Track from fulfilling its obligations under the agreement. Such circumstances include but are not limited to restrictive government measures, mobilization, war, war threat, revolution, strikes, confiscation, seizure, extreme weather conditions, transportation shortages, or total or partial failure by third parties whose services are utilized.

9.2. In the case of force majeure, Baby On Track has the discretion to either suspend its obligations to the customer or to partially or wholly terminate the agreement without legal intervention, without any obligation to provide compensation.

Article 10. Liability

10.1. The use of Baby On Track’s services is entirely at the Customer’s own risk. If the customer has any health concerns, they are advised to consult their GP. The Customer is obligated to report any health complaints or physical peculiarities to the therapist of the Baby On Track before a session.

10.2. Baby On Track assumes no responsibility for material or immaterial damages resulting from accidents or injuries to the Customer.

10.3. Any damage to Baby On Track’s property, whether deliberate or accidental, must be compensated by the Customer.

10.4. The Customer indemnifies Baby On Track against claims from third parties. The customer cannot hold Baby On Track employees, third parties hired by Baby On Track, or employees of these third parties liable.

Article 11. Suspension and Dissolution

11.1. If, before the delivery of services to the Customer, it becomes evident that the Customer fails to fulfill any obligations to Baby On Track, does so improperly, or fails to do so on time, Baby On Track retains the right to suspend all obligations or to completely or partially dissolve the agreement with the Customer without the requirement of proof of default or legal intervention. This action is taken without incurring liability for compensation, in addition to Baby On Track’s other rights in such cases.

Article 12. Permitted Use

12.1. All information and images on the Baby On Track website are subject to copyright protection and other forms of intellectual property rights. Any processing (e.g., display, alteration, distribution, copying, reproduction, publication, or transmission) requires prior consent from the Baby On Track.

12.2. Use of the Baby On Track website does not grant any intellectual property rights or copyright-related rights. All elements of the Baby On Track website, including published images, are protected by copyright and/or other intellectual property rights, whether registered or not.

12.3. The Baby On Track website is only to be used for the purpose of making orders, seeking information, and familiarizing oneself with the services provided by the Baby On Track. Any other use is prohibited, and unauthorized use may result in restrictions or limitations imposed by the Baby On Track. This provision does not affect or diminish the Baby On Track’s rights to take any other measures allowed by applicable law.